Heather is an outstanding Realtor! I had a wonderful experience working with her. She has a vast amount of real estate knowledge. She gave me her full support and advocated for me during the difficult and stressful time of house hunting and purchasing a home as a single woman. She was extremely prompt with texts and emails and was available at all times to help me and/or answer my questions. I appreciated her communicating to me what I could expect and explaining everything that is involved in the home buying process. Heather is an overall incredible person and Realtor. I felt like Heather always had my back. - Betsy C., West Sacramento, CA 

I had the privilege of working with Heather to purchase my first home in Sacramento. She patiently explained each step of the home buying process and ultimately helped me find the perfect home. I was very impressed with her attention to detail and timeliness throughout our interactions. Her extensive knowledge of various neighborhoods within the greater Sacramento area helped me to identify and negotiate a great home at an amazing price. She is extremely professional, honest, and friendly. I look forward to working with her again in future real estate ventures!  - Sheng M., Sacramento, CA

The idea of buying our first home brought excitement as well as bewilderment. The process seemed overwhelming and foreign. Heather was there for us. Teaching us one step at a time. Spending more time and effort than I would have ever expected from an agent. She answered calls and texts for every small questions. She took the time to explain the big things. On top of all that, Heather has a "je ne sais quoi" about her. She is able to bridge the gap between buyers and sellers that can sometimes be mysterious. Her ability to connect with all the parties involved has a value you cannot put a price on. After going through the home buying process with her I feel empowered and knowledgeable, and I feel like I am more than just a client. Heather and her family have become part of our family now. Thanks to her, we have a forever home. - Serena & Mark L., Sacramento, CA

Heather was so great to work with!!! She set my expectations on the type of home I was qualified to purchase, and then helped to educate me on the homes we viewed.  Once we found a home that checked all the boxes, Heather was ON IT!!  Also, she helped to guide me thru the purchasing steps and helped to set my "timing" expectations as well. Heather's expertise and knowledge of the real estate world made my home buying experience a pleasure.  I am only sorry I am not able to buy more!!  - Mary Ann M., Sacramento, CA

Working with Heather is always such a pleasure! She consistently provides an excellent experience, tailored to my needs and always exceeds my expectations. Heather cares very much about her clients and it shows in her prompt response to emails or phone calls, through her follow up, as well as setting a standard for excellence in customer service. I cannot recommend her enough in helping you with your purchase, she is simply the best! - Diane A., Turlock, CA

I have worked with Heather directly for many years and can attest first-hand on her exemplary client relationship management. Heather anticipates the needs of her clients, is extremely thorough and follows through on commitments. Heather excels at communication and keeps you in the loop through the entire process. She is a dream to work with!  - Colleen R., Sacramento, CA

Heather Downey is the ultimate professional. Not only does she provide excellent customer service, but she's responsive and available. Heather follows up quickly, never misses a deadline and is extremely organized. I've worked with Heather a number of times over the last couple of years and would not hesitate to do so again. Amy T., Sacramento, CA

Having Heather as our Realtor was an absolute pleasure and a breeze. As we were looking for a home in Sacramento while living in Southern California, we needed someone who could be our boots on the ground and do all the leg work for us, which is exactly what Heather did. She attended Open Houses, booked private home viewings, took countless videos of homes and neighborhoods, and talked to neighbors to make our out of town home buying experience as personal as possible. When we were able to visit for in-person home tours, we found an amazing home, and Heather helped put our complex offer together in an amazingly quick turnaround time. Heather is always quick to respond, clearly defines each step of the home buying process, and truly loves seeing people find their homes! If we ever have any real estate needs in the future, we will definitely be working with Heather, and will be recommending her to everyone! - Nick & Hawley A., Sacramento, CA